Privacy Notice

Rev. 09/2023
FACTS
WHAT DOES CITIZENS FIRST BANK DO WITH YOUR PERSONAL INFORMATION? 
Why?   Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do. 
What? 
The types of personal information we collect, and share depend on the product or service you have with us. This information can include: 
  • Social Security numbers and account balances 
  • Payment history and transaction history 
  • Credit history and account transactions 
When you are no longer our customer, we continue to share your information as described in this notice. 
How?   All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Citizens First Bank chooses to share; and whether you can limit this sharing. 

Reasons we can share your personal information  Does Citizens First Bank share?  Can you limit this sharing? 
For our everyday business purposes-such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes  No 
For our marketing purposes-' to offer our products and services to you Yes No
For joint marketing with other financial companies  Yes  No 
For our affiliates' everyday business purposes- information about your transactions and experiences  No  We don't share 
For our affiliates' everyday business purposes-information about your creditworthiness  No  We don't share 
For nonaffiliates to market to you No  We don't share 
Questions? Call 352-753-9515 or go to www.MyCitizensFirst.com

What we do

How does Citizens First Bank protect my personal information? 
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate. 
How does Citizens First Bank collect my personal information? 
We collect your personal information, for example, when you
  • Open an account or apply for a loan
  • Provide employment information or provide account information 
  • Provide your mortgage information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. 
Why can't I limit all sharing? 
Federal law gives you the right to limit only 
  • sharing for affiliates' everyday business purposes - information about your creditworthiness 
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you 
State laws and individual companies may give you additional rights to limit sharing. 

 Definitions 

Affiliates 
Companies related by common ownership or control. They can be financial and nonfinancial companies. 

  • Citizens First Bank does not share with our affiliates. 
Nonaffiliates 
Companies not related by common ownership or control. They can be financial and nonfinancial companies. 

  • Citizens First Bank does not share with nonaffiliates so they can market to you. 
Joint marketing 
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. 

  • Our joint marketing partner(s) include Financial Service Providers such as Securities-Broker Dealers and Insurance Agents.